CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
We began getting multiple warning lights on the dashboard for both the engine and transmission randomly, and got stranded once when the car wouldn't start because of the error codes. They cleared the codes, did some maintenance to the suspected electronic connectors, and did a full vehicle inspection ALL FOR NO CHARGE. They said they like to treat customers as family, and to please keep them in mind next time we need service. We definitely will! 2 thumbs up! Debbie A, 07/10/2025 |
Very accommodative. Got me in when competitors couldn't accommodate me - Needed good work done quickly. Service was flawless and reasonably priced. Highly recommended. Bob Jenkins, 12/07/2024 |
My car was parked near DTW for over a week. Within minutes of getting on I-94, I picked up a nail and a tire started to go flat quickly. It was late afternoon and Belle Tire and Walmart wanted to close so no help. A call to Car-Tech saved us! The tire was repaired quickly and we drove to Adrian with no further problems. Thank you, Car-Tech for not leaving two old ladies stranded!!!! Carol Ann Van Fleet, 10/02/2024 |