CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
Very accommodative. Got me in when competitors couldn't accommodate me - Needed good work done quickly. Service was flawless and reasonably priced. Highly recommended. Bob Jenkins, 12/07/2024 |
My car was parked near DTW for over a week. Within minutes of getting on I-94, I picked up a nail and a tire started to go flat quickly. It was late afternoon and Belle Tire and Walmart wanted to close so no help. A call to Car-Tech saved us! The tire was repaired quickly and we drove to Adrian with no further problems. Thank you, Car-Tech for not leaving two old ladies stranded!!!! Carol Ann Van Fleet, 10/02/2024 |
Great Service! Honest and accurate diagnosis, and quality repair work! Don't know a better team of mechanics to trust my family and our vehicles with than Brian and the crew at Car-Tech!...thanks Guys! Noel H. |